Weighted Mean Widget

How to add weighted mean widget?

  • Login to CX
  • Go to Analytics
  • Click on Add Widget
  • Select ‘Survey’ from the widget type drop down
  • Survey Software Help Image
  • Select a survey from the ‘Survey’ drop down
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  • Select the ‘Weighted Mean’ widget
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  • On selecting weighted mean widget, a drop down to select the question will be activated
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  • User can turn on the apply filter toggle button and apply ‘Segment’, ‘Product’ or ‘Product Group’ filter
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  • Click on Save to add the widget on the CX analytics
Survey Software Help Image

How to download the excel report of weighted mean widget?

User can click on the download icon in the widget to download the excel report.

Survey Software Help Image

The excel report consist of the mean score of each widget for each answer option

Survey Software Help Image

What question types are supported in the weighted mean widget?

Currently, we support following question types -

  • Multi Point Scale or Matrix
  • Star Rating
  • Text Slide

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