Is an unsubscribe only valid for one survey? Or for all surveys in a workspace? Or for all workspaces I may have?

According to the customer, she was unsubscribed from the mailing list without manually clicking the "unsubscribe" link. Furthermore, she confirmed that she was not redirected to any landing page to verify or complete the action.

This suggests the possibility of an automated process or an email security filter (spam checker) triggering the unsubscribe link upon delivery.
In a case like this, is it possible to reactivate?

Thank you!

Is there a dedicated inbound API endpoint for QuestionPro CX that allows us to update a contact"s status to "unsubscribed" in real-time? If so, could you please provide the relevant API documentation or endpoint details?

Our Use Case: We need our CRM to push an "unsubscribe" status directly to QuestionPro CX in real-time. If a customer opts out of communications directly through our CRM, we want to update their status in QuestionPro CX via API before a new email campaign/survey invitation is sent out, ensuring they are automatically skipped.