- Standard question types
- Advanced question types
- Multiple choice question type
- Text question- comment box
- Matrix multi-point scales question type
- Rank order question
- Smiley-rating question
- Image question type
- Date and time question type
- CAPTCHA question type
- Net Promoter Score question type
- Van Westendorp's price sensitivity question
- Choice modelling questions
- Side-By-Side matrix question
- Homunculus question type
- Randomizer
- Block rotation using randomization
- Predictive answer options
- Presentation text questions
- Multiple choice: select one
- Multiple choice: select many
- Page timer
- Contact information question
- Matrix multi-select question
- Matrix spreadsheet question
- Closed card sorting question
- Flex Matrix

- Answer type
- Reorder questions
- Question tips
- Text box next to question
- Text question settings
- Adding other option
- Matrix question settings
- Image rating question settings
- Scale options for numeric slider question
- Constant sum question settings
- Budget scale question settings
- Setting default answer option
- Exclusive option for multiple choice questions
- Validate question
- Bulk validation
- Remove validation message
- Question separators
- Fragecodes
- Page breaks in survey
- Survey introduction with acceptance checkbox
- RegEx Validation

- Compound Branching
- Compound or delayed branching
- Dynamic quota control
- Dynamic text or comment boxes
- Extraction logic
- Show or hide question logic
- Dynamic show or hide
- Scoring logic
- Net promoter scoring model
- Piping text
- Survey chaining
- Looping logic
- Branching to terminate survey
- Logic operators
- Selected N of M logic

Calculating Mean and other statistical measures:

By default, for any question, the first answer option is given a score of 1, the second answer option a score of 2, etc. The formula used to calculate a mean is as follows.

Xn = number of responses (such as 3 responses for the first answer option, 5 responses for the second answer option, etc.)

Wn = score (default of 1 for the first answer option, 2 for the second answer option, etc.)

n = total number of responses obtained for the question

MEAN = [(X1 * W1)+ (X2 * W2) + (X3* W3) +… (Xn * Wn)]/n

How can I customize the Statistical Calcualtions?

You can customize by selecting specific answer options to include and exclude from all calculations(Mean,Variance,Standard Deviation,Standard Error,Confidence Interval),Chart and Data table

- Go to:
**Login » Surveys » Reports » Dashboard**

- Click the gear icon next to the question for which you want to customize the statistical calculation.
- Click on
**Customize Statistical Calculation** - uncheck the boxes next to the answer options you want to exclude from the statistical calculation.
- Click on
**Update**

The updated calculation can be found in the dashboard .If any answer option is excluded then it will be excluded from chart, all calculations and data table.

In my case, the first option does not necessarily represent 1 — in fact, the scores for my scales are reversed. How can I adjust the scores to be reflected in the mean?

To adjust scores, you’ll want to use the Custom/Inverse Scale. There are two ways to do this:

- Adjust the score from the
**Analytics**tab - Go to:
**Login » Surveys » Reports**

- Click the gear icon next to the question for which you want to customize the mean.
- Click on
**Customize / Inverse Scale**option - Enter the weight you want to assign to each answer under the
**Scale Value**column - Turn the
**Customized Scaling**option**on** - Click on
**Save Scale Values**

Customized Scale Weights need to be set up for each question individually.

Can I apply net promoter or top/bottom custom scoring models to my question?

Yes. Any single-choice question can have net promoter or top/bottom scores assigned for calculation.

- Go to:
**Login » Surveys » Reports**

- Click the gear icon next to the question for which you want to calculate net promoter or top/bottom score values.
- Click
**Custom Scoring Models**. - Select the type of
**Scoring Model**you want to apply. - Click on
**Save Scoring Model Values**. Your scoring model will be calculated and shown in the report.

You may also be interested in...
Customize Statistical Calculation
Displaying Custom Scale values via Excel Export
Dashboard Filter