Is “Embed Question in Email” supported when emails are sent from external systems (e.g. Salesforce or Outlook), or only via QuestionPro email distribution?
The “Embed Question in Email” feature in QuestionPro is supported only when emails are sent through QuestionPro’s Email Distribution system currently.
It is not supported when sending emails via external platforms like Salesforce or Microsoft Outlook, as these systems cannot process the tag.
If the sending system is Marketing Cloud, is this feature available?
Or does it only apply when we send emails using our own tool?