Rewards - How to?

Adding rewards to your survey is a good way of incentivising your survey respondents for giving feedback and completing a survey. Rewards help you increase the response rate as well as the quality of the feedback that is provided and also a good way to thank a respondent for their time.

How to set up rewards for a survey?

Go to: My Surveys (Select Survey) » Edit

Click on Finish Options under Edit.

Here, select the Rewards finish option from the drop down and save.
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How to set up the qualifying criteria?

Following qualifying criteria are available:

  • All Completed Respondents: Everyone who completes the survey will be eligible for a reward.
  • Based on Survey Quiz Score: Set up scoring logic on the survey and based on total minimum score, respondents will be eligible.
  • First X Number of Respondents: Rewards will be given only to first X completed surveys.
  • Drawing Random Winner(s): Drawing – winners are randomly selected from collected responses. After responses are collected, come back to the Finish Options to select the winners from Manage Rewards (this option will appear after responses are collected).
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What are the reward types available?

Once you set up qualifying criteria, you need to select a reward:

What are Notifications?

Public Contact Email allows you to set an email address that should appear on the rewards page. This is the email address that will be used for communications with the reward winning respondents.

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Notifications sections allows you to set up different email addresses for the survey administrator and for the public contact that respondents can contact with questions.

Below is an image of how the rewards page will look like. The public contact email will appear in the line, “Please contact ___ with questions.” This text cannot be modified.

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This feature is available with the following licenses:

Corporate, Team and Enterprise

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