Using the Forward to Friend finish option

One way to increase response rates to your surveys is to enable your surveys with recursive invitations. The recursive invitation process allows end-users (respondents) to invite other users to take the surveys.

  1. Login » Surveys » Edit » Completion
  2. From the Finish Options drop-down, select Forward to Friend.
  3. Click Save Changes.
  4. Survey Software Help Image

How does it work?

When the Forward to Friend feature is turned on for a survey, after completing the survey, respondents are presented with a screen to enter in the email addresses of other users who they think should take the survey.

Respondents can enter up to 10 email addresses. QuestionPro will then automatically send a link to your survey to those users immediately.

Those users in turn can then further invite more users to take the survey.

As a survey administrator, do I get a copy of all the email addresses that my respondents enter?

No. QuestionPro will NOT PROVIDE you with the email addresses. This is done primarily to protect the privacy of the end-users. QuestionPro will, however send one email invitation (and only one email) to the email addresses that respondents enter. QuestionPro will not store that email address for any other mailing or distribution.

Can I view the % of my responses that came through referrals vs. those that are direct?

No. Currently, this is not possible to report.

Can I change the email text that goes out as part of the invitation?

The email text that goes out is the same as the invitation to the survey. To edit/customize this:

Login » Surveys » Send » Email » Templates

Survey Software Help Image
Note: When the forward to friend option is used, the default template is sent as the email body.

How will the forward the friend option appear at the end of the survey?

Please refer the screenshot below:

Survey Software Help Image


This feature/tools described here are available with the following license(s) :

Corporate Edition and above- Buy Now - $75/Month

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