How do I unsubscribe an individual email address?
To unsubscribe an individual email address:
- Go to: Login » Surveys (select a surveys) » Send » Email » Lists
- Select the email list that you need to modify.
- Click on the active email address count.
- A pop-up will appear with a list of all the active email addresses.
- Click on the email address that you want to unsubscribe.
- A pop-up will appear where you can edit contact information.
- Under contact information, click on the status drop-down and select Unsubscribed.
- Click on Update Contact button.
Email address will be unsubscribed.