The basic idea of recommendations engine is to have simple recommendations for the survey respondent based on how he/ she has performed in the survey. You can set up a recommendation on a particular question saying "If the respondent scores less than 5 on this question recommend him something".
Its a 3 step process to get your scorecard up.
Lets take an example of a very simple question set up. A 5 point scale question with 3 attributes to rate on : Website, Customer Service and Overall Satisfaction. Lets set up recommendation on these attributes. As you see in the screen shot we will be setting up recommendation for respondents who select either Unsatisfied or Very Unsatisifed.
This feature is available with the following license :