The Notifications tool lets you send bulk, text-based reminders and updates to all or selected segments in your study — including participants, moderators, administrators, and observers. These notifications are ideal for sending prompts, informational updates, or scheduled reminders at scale, without having to message each user individually.
You can personalize message content, choose recipient segments, schedule delivery by date and time (before or after key milestones), and view delivery logs.
Open your study and navigate to the Quest page. Click the Notifications tab to open the Notification Management screen.
Click Add New Notification to open the editor. Enter your message, format it, select the recipient group, and configure timing for bulk delivery.
Use the dropdown to select from these recipient segments:
You can also click View to preview the list of individuals within each segment before sending.
Yes. Set a specific day and time to send your bulk reminder or update. You can schedule messages relative to your study start date and choose to send them before or after a milestone.
In the Notifications screen, you’ll see a list of all your notifications. You can toggle messages on/off, edit, or delete them from this view.
Use the Notification Log to view all sent messages. You can search by email or recipient segment to verify delivery history.