Enabling and disabling email reports
feature allows you to receive an email from QuestionPro for two actions -
- Upon successfully sending out survey invitations via email.
- When you download raw data or report.
You may want to enable or disable email reports depending on your current or future needs. The QuestionPro platform allows you to do just that, effectively.
How do I enable email reports?
To enable receiving reports via email:
- Go to: Login » My Account (Top Right Corner) » Global Settings
- Under Global settings, go to Email Reports and turn on the toggle for Email Reports. You can also enable Weekly Survey Digest Email.
Now, emails will start receiving from QuestionPro on the admin's email address whenever survey invitations are sent out via email.
Is this setting applicable to all the surveys?
This setting is applicable to your entire account. By default, every time you request a report (Excel / CSV, etc.) an email is sent to the admin's email address with the report attached. When you disable the Email Reports setting for your account, all email reports are disabled for all the surveys in your account. To start receiving emails, enable the Email Reports setting.
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