When a new user registers in the QuestionPro platform, phone verification can help authenticate identity, ensuring the new user is who they claim to be.
You can verify your phone number one of two ways. First, by using live chat or second, by getting a call to verify. For Phone Verification, you will see the following screen:
On the Phone Verification screen, please select the country and enter your Phone Number along with area code.
Click on Call me to verify this number Verify using Live Chat.
After clicking on the option, you will be taken to the below screen, asking to confirm if it is your number.
Once you confirm your number, you will be contacted by one of our representative to verify your number.
You can also verify using live chat. Click on Verify using Live Chat.
You can provide your contact details on the chat and one of our respresentatives will verify your phone number.
To immediately complete the phone verification process please click on the Contact Live Chat button. Let the chat representative know your phone number and the verification will be processed immediately. On weekends or holidays, you can send us an email message by clicking on the Submit button. We will then contact you during your working hours.
Phone Verification is a one-time process and, once completed, you can freely send out surveys. Please read the QuestionPro Anti SPAM Policy.