Show/Hide question logic

What is the Show/Hide Logic?

In cases where you want to display (or not) a question depending upon a complex (or simple) criteria, you can use the Show/Hide Logic instead of Branching/Skip Logic to accomplish this.

How can I set up the show/hide question logic?

Consider this scenario: You have three questions – Questions A, B, and C, and you only want to show Question B if the answer to Question A is, “Yes.”

Add a page break after the question that the logic is based on (in this case, Question A). The important thing to be noted is that there is a page break somewhere between the question the logic is based on and the question that you want to show or hide based on the logic.

To set this up, follow the steps listed below:

Step 1:

  • Go to: Login » Surveys » Edit » Workspace » Logic
  • Survey Software Help Image
  • Click on Create New Criteria.
  • Enter a name for the criteria. For example: Section 1
  • Select Criteria Type.
    • Question: You can set the criteria, based on which options are selected by the respondents
    • System variables: You can define certain values for system variables on which the logic will trigger. For example: IF custom variable 1= Support department, jump to support department section Q5
    • Geo Location: You can set criteria based on which location the respondent is taking the survey from. You can select State, city, Country
    • Email list code: You can set up a logic criteria based on which email list the respondent belongs to. For example: IF email list= email list -1, jump to Q6
    • Device Type: You can set the criteria based on which device the survey is being taken. For example: if device=Android, branch to mobile section Q7
  • You can also select the logic operator (equals, greater than equals, less than equals, greater than, lesser than, or not equal to) and answer option(s). To select more than one answer option, either Shift+click, or CTRL+click.
  • You can add up to 5 additional criteria.
  • Click Save & use this Criteria.
  • Survey Software Help Image

Step 2:

Select the Display Mode for the question.

  • Show Question if Criteria Matches will hide the question by default.
  • Hide Question if Criteria Matches will show the question by default.
  • Click Save Question Logic.
  • Survey Software Help Image

Show/Hide Logic will not work on the last question on a page.

How can I remove the show/hide question logic?

Go to: Survey >> Logic >> Show/Hide Question Logic

Click on Reset to remove Show/Hide Question Logic.

Survey Software Help Image

System will show a pop-up message if you wish to proceed further and want to reset the Show/Hide Question Logic.

Survey Software Help Image


This feature/tools described here are available with the following license(s) :

Corporate Edition and above- Buy Now - $75/Month

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