NPS Social media

The Social media tool allows you to send positive feedback on a survey to social networking sites like Facebook, Twitter, and Google+. This tool will help you with your brand marketing and management. For example: If a customer rates your restaurant very good, you can post that on Facebook so that other facebook users can view it.

Note:For the time being this is available only with Net Promoter Score.

How do I enable Social Media?

Click on the Settings icon of the Net Promoter® Score question type.
Turn on the option for Facebook.
Enter the website url in the Like to Share textbox.
Enter your Facebook App ID in the given text box.
You can also turn on options for Twitter and Google+.
If you want to enable Facebook comments, then enable the option of Facebook Comments and enter Facebook App ID and Comment On URL.
If you want to enable Twitter comments, then enable the option of Embed Twitter Timeline and enter the widget id.