How-can-I-send-a-survey-reminder-only-to-a-specific-group-of-participants-who-havent-completed-the-survey

Getting Started

How can I send a survey reminder only to a specific group of participants who haven't completed the survey?

Kshitij Kale 9 months ago

1 Answer

When a survey reminder is sent, it automatically targets all recipients whose status is Pending, Viewed, or Started. As a result, it"s currently not possible to send reminders to only a specific subset of individuals who haven’t completed the survey.

However, as a workaround, we can download the list of participants who haven"t completed the survey and send the invitation again. To download the email list for pending participants, go to Distribute Tab>>Sent>>Click on Total numbers>>Filter pending>>Download CSV file.

Screenshot for reference: https://prnt.sc/g1aow5WC29zx

Sandeep Jadhav 9 months ago

All Questions

Is there a way to manually trigger reminders for surveys sent?

1 Answer

Can I schedule multiple reminders for the same survey and email list? I want to send a survey then remind those who haven't completed it, and then send a second/subsequent reminder?

1 Answer

Will a survey reminder be sent to respondents who used the "Save & Continue" feature?

1 Answer

If I previously sent an email invitation that included recipients marked as 'Unsubscribed' and later update their status to 'Active,' will they receive reminder emails if I send them?

1 Answer

Can I set up a weekly survey reminder that automatically sends to participants who haven't completed the survey?

1 Answer

When RAA is enabled, do SMS survey reminders also get sent to respondents who have already completed the survey?

0 Answer

How can we ensure that respondents who have indicated they will not be participating do not receive reminder emails after the survey has been distributed via the email list?

1 Answer

You may also be interested in... Survey Tracking Survey distribution history Schedule send survey Edit Email Message Save and Continue

GET STARTED WITH YOUR FIRST SURVEY NOW

Still have questions?

Webinar

Free Training

Support

Certification