Multilingual Surveys | Languages - How to?

QuestionPro supports multilingual surveys. We offer 95+ languages that you can choose from. You can also let us know a language that you wish to use and we can add it for you.

How can I change the default language for my surveys?

Go to: Login » Surveys (Select Survey) » Edit » Languages

Click on the Language and select a language that you want to make the default language for the survey.

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How to add languages to create a multilingual survey?

Click on the Add Languages button.

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Select the languages you wish to add and click on the Save Changes button.
Our supported languages list is 95+ strong and growing. If you don't see the language you wish to add, please contact us on support and we will add the language.
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Selected languages will get added to your survey.
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As soon as you add a language, Screener Question gets added. The first page of the survey is for language selection. You can drag and reorder the languages. Same display order will be used on the survey.

Next, you will have to add/upload translations for the newly added languages.

What is a screener question?

For multilingual surveys, the first page will always ask respondents to choose their preferred language. Here, a screener question is displayed along with the languages.

Once you add a language, you will see the screener question. You can edit/customize the text including adding text for different languages.

Order of languages is as per display on the languages page and can be moved by simply draging and dropping to desired order.

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On the survey, screener question will be displayed along with the languages.
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How do I import translations for each of the languages?

Once you have added languages, on the left navigation menu, click on Import Translations

  • Download the import template for translations.
  • Add translations to this excel file.
  • Click on the Import Translations button and select and upload translations.
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It is best to add languages and import translations once the survey is created and finalized in the primary/default language.

Can I add translations manually?

Yes, translations can be added manually. To do so, click on Manual Translations menu.

All changes made under Manual Translations are saved automatically.
  • By default, you will be in the General Text Translation section.
  • Here you can add translations for the header, footer, survey buttons, etc.
  • Select the language you wish to add translations for.
  • Enter your translations for the language. Changes will be auto-saved.
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For Question and Answer Translations first select the tab.
  • Select the question and enter your translations.
  • You can check the progress bar to keep track of pending translations.
  • For the incomplete translations for questions, the drop down arrow will be red.
  • Once you enter translations, the drop down arrow will turn green.
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If there are missing translations on the survey, when taking the survey, you will see them in red.
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Go to the languages page and add the missing translations.

What options are available for the languages?

Once you have uploaded translations, the progress bar will be at 100%.

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You can now preview, print, or download the survey in specific languages.

If you wish, you can also delete a language that you don't need.

Can I change the default language for my surveys?

Every new survey takes the language that is set on the account. You can change the default language for your account under My Account.

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License

This feature is available with the following licenses:

Corporate, Team and Enterprise

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