I-enabled-the-ABBS-Disable-Multiple-Responses-feature-However-when-previewing-the-survey-it-prevents-testing-and-displays-the-error-Response-is-already-submitted-The-ABBS-feature-should-not-be-active

I enabled the ABBS (Disable Multiple Responses) feature. However, when previewing the survey, it prevents testing and displays the error "Response is already submitted." The ABBS feature should not be active during survey preview.

Rohit Sohoni 3 months ago

1 Answer

"The ABBS feature activates as soon as a user starts the survey by clicking the start button, generating and assigning a unique response ID. When you preview the survey, it is treated as a test response, and a response ID is generated for it as well. Once the survey is submitted, cookies are saved in the browser, which is why the preview link does not allow further testing.

As a workaround, you can either disable the ABBS feature temporarily or test the survey in incognito mode, where cookies are not saved."

Harshvardhan Kothawale 3 months ago

All Questions

How can respondents use the same link to retake the survey when ABBS is enabled?

1 Answer

Will the completion URL still work if ABBS is enabled?

1 Answer

Is it possible to reset the survey for an individual user by deleting their response when ABBS is enabled, allowing them to retake the survey?

1 Answer

If ABBS is enabled and the same email address appears in two different email lists being sent out, will the person with that email address be able to take the survey twice, once from each list?

1 Answer

What impact does changing the ABBS setting have on a live survey, and how does it affect respondents' ability to retake it? Can I make this change while the survey is live?

1 Answer

You may also be interested in... ABBS based on Custom Variables Address Book and Respondent Tracking Allow multiple responses from the same machine - How To? Types of Authentication for Surveys Setting save and continue options - Security Respondent Anonymity Assurance (RAA) SSL Security

GET STARTED WITH YOUR FIRST SURVEY NOW

Still have questions?

Webinar

Free Training

Support

Certification