Bulk unsubscribe

You can remove batches of unwanted email addresses from the list using the Bulk Unsubscribe option.

  • Go to: Login » Surveys (select a surveys) » Send » Email » Lists
  • Select the email list that you need to modify.
  • From the global options drop-down at the top of the screen, select bulk unsubscribe.
Survey Software Help Image
Survey Software Help Image
  • Here, you can enter the email addresses you want to remove from your list, one email address per line.
  • Click unsubscribe email eddresses to complete the process. NOTE: you cannot undo this action once it’s complete.
Survey Software Help Image

How do I unsubscribe an individual email address?

To unsubscribe an individual email address:

  • Go to: Login » Surveys (select a surveys) » Send » Email » Lists
  • Select the email list that you need to modify.
  • Click on the active email address count.
  • A pop-up will appear with a list of all the active email addresses.
  • Click on the email address that you want to unsubscribe.
  • A pop-up will appear where you can edit contact information.
Survey Software Help Image
  • Under contact information, click on the status drop-down and select unsubscribe.
  • Click on update contact button.
Email address will be unsubscribed.

License

This feature/tools described here are available with the following license(s) :

Professional Edition and above- Buy Now - $15/Month

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