Default From Email Address

The email address you use to send QuestionPro emails has a significant impact on email deliverability and open rates. By dafault, QuestionPro provides the following default from email address for different regions:

If this does not work for your research, you have two options for changing the address:

1. Add a custom from email address.
2. Use a third-party SMTP Relay.

Yes, you can change the default from name and the initial part of the default from email address. To achieve that follow the steps below:

• Go to Survey » Distribute » Email. Click on the From Email Address dropdown and then click on + Add From Email

• Click on the pencil icon after hovering over the default from email address

• Edit the from name and intial part of the default from email and click anywhere on the pop-up, outside the input field to save the changes.