SOAP API Support

QuestionPro supports a SOAP web service API for integrating survey and response data with enterprise systems such as CRMs, ERPs, and ticketing platforms. Requests and responses are exchanged as XML over HTTPS.

With the SOAP API, your systems can list surveys, export raw response data, look up responses by respondent, and send survey invitations.

• GetSurveyNames: Lists all active surveys in the account.
• GetRawData: Exports raw response data for one survey within a date range.
• GetRawDataForAllSurveys: Exports raw response data for all surveys within a date range.
• GetSurveyResponseData: Returns all responses linked to a respondent's email address.
• SendSurveyToGroup: Sends survey invitations to a list of email addresses.

Parameters and return types are documented in the SOAP Webservice API Reference.

• Authenticated requests: Every call is authenticated with QuestionPro account credentials.
• Encryption in transit: All traffic is sent over HTTPS (TLS).
• Permission-bound access: Calls are limited to what the authenticating user can access.
• Auditability: Account activity is recorded in System Audit Logs.

Note: Use a dedicated integration user with minimum permissions, and store its credentials in a secrets manager.

Yes. QuestionPro supports both SOAP and REST against the same account and data. The SOAP API is maintained for compatibility with existing enterprise systems. The REST API uses JSON with API key authentication and is where new capabilities are released, making it the recommended choice for new integrations.

Does QuestionPro support SOAP APIs?

Yes. The SOAP web service API supports survey retrieval, response data export, respondent lookup, and survey distribution.

Is SOAP traffic encrypted?

Yes. All requests are sent over HTTPS.

Can SOAP and REST be used together?

Yes. Both operate on the same account and data.