QuestionPro Certification Program

The QuestionPro Certification Program offers a comprehensive range of courses aimed at enhancing research skills and proficiency in survey methodologies. This program is designed to equip individuals with essential research techniques and provide recognition as proficient users of the QuestionPro platform. The program consists of two main categories: Pro and Expert, which are tailored for different levels of expertise. Additionally, the program now includes a newly added course on Employee Experience to further broaden its offerings.

1. Getting Started with QuestionPro
   • Survey Design and Creation: Learn how to design and create effective surveys from scratch.
   • Standard and Advanced Question Types: Understand the different question types available in QuestionPro.
   • Survey Sharing and Collaboration: Explore methods for collaborating with others on survey design and development.
   • Logic and Survey Flows: Implement logic to direct respondents through different paths within your survey.
   • Randomization and Blocks: Learn how to apply randomization techniques to optimize survey responses.
   • Survey Timer and Respondent Anonymity Assurance: Manage survey timing and ensure the privacy and anonymity of your respondents.
2. Survey Distribution and Offline App
   • Survey Distribution Options: Discover various methods for distributing surveys to your target audience.
   • Managing Respondent Lists: Learn how to effectively manage and organize respondent data.
   • Custom Variables in Surveys: Utilize custom variables to personalize and tailor surveys to specific groups.
   • Email Templates, Reminders, and Rewards: Create effective email templates and reminder strategies to engage respondents.
   • QuestionPro Offline App: Understand how to use the QuestionPro Offline App for conducting surveys without an internet connection.
   • QuestionPro Audience: Explore how to target specific survey audiences.
3. Data Analytics & Reporting
   • Dashboard Reports: Create comprehensive reports using the QuestionPro dashboard.
   • Downloading Reports in Various Formats: Learn how to export survey data in formats like Word, PDF, Excel, SPSS, and PPTX.
   • Data Segmentation, Trends, Cross Tabs, Correlation, Text Analytics: Use advanced techniques to analyze data effectively.
   • Integrations and Datapads: Learn about integrating QuestionPro with other tools to enhance data analysis and reporting.
   • Response Viewer and Data Quality: Monitor the quality of survey responses and ensure data integrity.
   • Qualtrics Data Migration: Understand the process for migrating survey data from Qualtrics to QuestionPro.

• Customer Experience (CX) Core Certification: Focuses on managing customer journeys, tracking key customer experience metrics, designing surveys tailored to customer feedback, and analyzing results using dashboards.
• Research Certification Pro (RCPro): A practical certification designed for individuals looking to develop their primary online research skills with hands-on experience.
• Research Certification Expert (RCExpert): An advanced certification course that builds on the RCPro, focusing on deeper and more advanced research methodologies.
• Sampling Methodologies: Gain expertise in various sampling techniques used to ensure the reliability and validity of research projects.
• Online Communities as Research Methods: Learn how to leverage online communities as a method of gathering organic insights and strengthening relationships with target audiences.
• Employee Experience Certification: This newly introduced course focuses on understanding employee engagement metrics, designing surveys specifically tailored to collect employee feedback, analyzing survey results, and implementing strategies to improve workplace culture and satisfaction.

To register for the certification courses or create a QuestionPro account, follow these steps:

• Visit the QuestionPro Website: Go to QuestionPro's homepage.


• Sign Up for a Free Account: Click on the "Sign Up Today" button to create a free account. This will guide you through the registration process.
• Complete Your Profile: Fill out your profile information as prompted during the registration process.
• Access the Certification Program: Once logged in, visit the certification section by navigating to the Certification page.


• Select Your Desired Course: Browse through the available courses in both Pro and Expert categories, and select the course you wish to enroll in.
• Follow Enrollment Instructions: Complete any additional steps necessary for enrollment, as outlined on the course page.

Live Training Sessions

QuestionPro offers live webinars and training sessions on various topics related to survey creation, data analysis, and more. These sessions are free and provide additional opportunities for learning and support.

Participants can engage in forums to interact with peers and experts, fostering a collaborative learning environment and sharing knowledge on best practices.

The QuestionPro Certification Program provides an excellent opportunity for professionals looking to enhance their research capabilities. With its structured learning approach, a variety of courses including the new Employee Experience Certification, and industry-recognized credentials, participants will be well-equipped for success in the ever-evolving field of market research.
For more information or to enroll in any courses, visit the QuestionPro Certification webpage.